Forum Title: Whole Home Carpet Installation, $37... say wha???
When exactly did bullshitting the customer become the norm in the flooring industry? A member of TFP recently joined, but didn't (again) follow the instructions to get pro access. An email address did indicate, however, that they were a pro, so I checked out the website associated with the email address.$37Carpet Installation one room or your entire home They are apparently in competition with Home Despot because that is the promotion they are running now too. I guess these people (and who knows how many other retailers) have some special drone installers, obviously battery operated, mechanical marvels of technology that can install carpet. It has to be. I sure don't know anyone, not even a clueless hack, that would bust their ass all day for 37 bucks. Yes, I know, this is just another marketing ploy. The actual installers get paid much more than that (maybe as much as minimum wage) to do the job. And the so-called extras could be over-priced and prob'ly constitute a whole long list that adds HUNDREDS of dollars to the total bill. But the thing that these marketing geniuses don't seem to understand is, some people actually believe they are getting a great deal. Or worse yet, they think that carpet installers are dime-a-dozen... or rather, $37.00 for dozens and dozens of yards of carpet installation. They are led to believe that qualified carpet installers are not much more expensive than having that high school kid mow their lawn. And that their auto mechanic, plumber or computer technician are justified in charging their rates, but an independent flooring installer is just a rip-off. I know these rates have been a pain in our asses for a long time, but it still just PISSES me off. Please note that I did not (and will not) identify who the member is. I didn't out anyone. But if anyone here thinks this kind of marketing is appropriate, please tell us why. This is not an installer gang site - I have worked in retail as well as installations and can appreciate a good marketing plan. We have a lot of great retailers here too and it's not my intention to disparage anyone. This is not a personal attack, it is an attack on what I think is one of the worst business tactics in this industry. Jim
Category: Carpet Post By: CLIFTON OCONNOR (Waterloo, IA), 02/20/2019

$37.00 but tips are graciously accepted.

- DEBORAH CLARK (Yuma, AZ), 05/20/2019

From a box contract that I read everything is an extra from the tackless, putting down the pad, to the delivery. The one in particular I read the person bought over $7000 worth of flooring and had to pay a $50 delivery charge. Most times the delivery is on the day of installation by the installers-no chg-at least around here for a regular store. Daris

- DOROTHY WILSON (Newton, MA), 03/17/2019

Daris Mulkin said: ? From a box contract that I read everything is an extra from the tackless, putting down the pad, to the delivery. The one in particular I read the person bought over $7000 worth of flooring and had to pay a $50 delivery charge. Most times the delivery is on the day of installation by the installers-no chg-at least around here for a regular store. DarisClick to expand... Delivery made more than install

- FLORENCE AGUILAR (Schaumburg, IL), 03/31/2019

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